draftkingsLegal Notice
Our services at draftkings are available only in jurisdictions where applicable law permits online wagering and gaming. We do not operate in territories where local statutes prohibit such activity, and access to our platform is determined at account registration based on your declared location and verified residence. This notice sets out what we, draftkings, are permitted to offer and what responsibilities fall to you as a user.
We at draftkings do not hold a blanket license to serve all countries or regions. Instead, we operate under local regulatory frameworks in supported jurisdictions. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access our platform if they meet eligibility criteria and comply with their local laws. However, access is not guaranteed for all persons or all locations within Indonesia or elsewhere. You are responsible for verifying that your use of draftkings complies with the laws of your own jurisdiction before you register an account or place any bet.
This legal notice is not a license certificate or regulatory approval statement. We do not claim to be licensed by any government. Instead, we operate as a regulated platform offering sports betting, live-dealer casino games, and electronic slots across supported jurisdictions. Our service terms, payment methods, and game offerings are subject to local law, and we reserve the right to restrict or modify access if regulatory conditions change.
Service Availability and Eligibility on draftkings
We at draftkings verify your location and residence during account registration. You must provide a valid national ID, proof of residence, and payment details linked to an Indonesian bank or e-wallet (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). If we determine that you are located in or resident of a jurisdiction where our services are prohibited, we will deny account creation or suspend your account. This determination is final and non-negotiable.
Our platform hosts live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo) operated from licensed studios outside Indonesia, and we host sportsbook markets covering Liga 1, Piala Indonesia, Piala AFF, MotoGP, and badminton. Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and esports markets (Mobile Legends, Free Fire, PUBG Mobile) are also available. However, the specific games and markets you can access depend on your jurisdiction and account tier. We reserve the right to restrict certain markets or games to certain users at our discretion.
Your Local Law Responsibility on draftkings
Users of draftkings are solely responsible for verifying that their access to and use of our platform complies with the laws of their jurisdiction. We provide our services only where applicable law permits. However, we are not legal advisers, and we do not warrant that your use is lawful. If you are uncertain whether online betting or gaming is permitted where you live, you should seek legal counsel before registering. Your continued use of draftkings after account creation signifies that you have verified your local law and accepted full responsibility for compliance.
We at draftkings operate under the assumption that users are acting lawfully in their jurisdiction. We do not monitor external changes to local law, and we do not automatically restrict accounts if law changes after your registration. If you become aware that local law has changed and your use may no longer be compliant, it is your responsibility to close your account and cease use of the platform.
Data and Third-Party Processors
Our privacy policy covers data collection and use. For legal inquiries related to data protection, GDPR compliance, or local data residency requirements, contact our privacy team. Live-dealer streams originate from studios outside Indonesia; your viewing and betting data may transit international networks. Payment processors (your bank and e-wallet provider) receive transaction details necessary to complete deposits and withdrawals. We do not claim jurisdiction over these third parties and do not warrant their compliance with any specific standard.
We at draftkings provide our services only where local law permits. Your responsibility is to know your law.
Contact and Dispute Resolution
If you have questions about whether our services are available in your jurisdiction, or if you dispute a restriction or account closure decision, contact our customer support team. We are available 24/7 via live chat, email, and phone in English and Bahasa Indonesia. Our support team can clarify regulatory restrictions and explain account decisions, but they cannot override jurisdiction rules or override local law.
This legal notice is subject to change without notice. We may update it at any time to reflect changes in regulatory requirements or our service offerings. Continued use of draftkings after any update to this notice signifies your acceptance of the updated terms. If you disagree with any change, your remedy is to close your account and cease use of the platform.
We at draftkings take jurisdiction compliance seriously and invest in compliance infrastructure to ensure we operate only where permitted. We reserve the right to investigate user accounts, restrict access, or close accounts at any time if we determine that a user is not eligible or that continued access would violate local law. No partial refund or compensation is offered for account closures due to jurisdiction restrictions—all settled bets are paid out according to our standard terms, but remaining balance may be forfeited if account closure is due to ineligibility.